Search found 14 matches

by axessupport
19 Jan 2023, 08:54
Forum: "How do I do this"
Topic: how to set LANSA to https instead of http
Replies: 2
Views: 4579

Re: how to set LANSA to https instead of http

Hi gracehsu,

LANSA (the company) has many products and features in their product suite. This forum is for the aXes product (not the LANSA product). If you are asking about a LANSA product, you should go here https://forum.developer.lansa.com/

So, assuming you want to set up SSL for aXes, there ...
by axessupport
29 Jul 2020, 10:25
Forum: "How do I do this"
Topic: false version in download file
Replies: 2
Views: 6601

Re: false version in download file

Hi Jaime and Joerg
You are correct that the version available for download from the axeslive download site is 4.2.0.000 instead of 4.2.0.001.
We will fix this asap.
In the meantime, you can request the fixpack version from your local LANSA support contact and they can send it to you or make it ...
by axessupport
27 Mar 2017, 10:29
Forum: "How do I do this"
Topic: Windows10(upgrade from Win7) & IE11(TS/TS2) & v3.1.0.002 & IE11 & KB4013429
Replies: 1
Views: 5414

Re: Windows10(upgrade from Win7) & IE11(TS/TS2) & v3.1.0.002 & IE11 & KB4013429

On 2th March, Microsoft produced a new cumulative patch KB4015438 to fix up issues introduced in KB4013429. Several aXes customers that had been adversely affected by KB4013429 have confirmed that with the new cumulative patch applied, aXes (and RAMP-TS) no longer crashes.
The new patch is available ...
by axessupport
16 Mar 2017, 16:25
Forum: "How do I do this"
Topic: Windows10(upgrade from Win7) & IE11(TS/TS2) & v3.1.0.002 & IE11 & KB4013429
Replies: 1
Views: 5414

Windows10(upgrade from Win7) & IE11(TS/TS2) & v3.1.0.002 & IE11 & KB4013429

We got the following question from one of our aXes partners. Has anyone else encountered this situation?
======================================================
We have got two same issue reports from customers who are using
1)aXes V3.1.0.002 on
2)Windows10(*** only upgrade from Windows7 ***) and ...
by axessupport
13 Feb 2017, 14:33
Forum: Tips & Techniques
Topic: Available aXes and O/S logging facilities
Replies: 0
Views: 11002

Available aXes and O/S logging facilities

Often checking the job logs of aXes server jobs can reveal information about a problem. And all IBM i (OS/400) servers maintain a history log called QHST which can often contain messages in the event of operating system issues. The following sections contain information about each logging facility ...
by axessupport
13 Feb 2017, 14:08
Forum: Tips & Techniques
Topic: Checking IFS file authority
Replies: 0
Views: 10510

Checking IFS file authority

In general aXes files stored on the OS/400 IFS should be set so that user *PUBLIC has Data Authority *R only and no other authorities. When files do not follow this rule they may not be served, causing problems in client side applications.
Use the OS/400 WRKLNK command to review and alter IFS file ...
by axessupport
13 Feb 2017, 13:55
Forum: Tips & Techniques
Topic: Checking for network/browser compression issues
Replies: 0
Views: 10179

Checking for network/browser compression issues

aXes installs many files on the IFS in compressed format. It delivers them to the browser in this compressed form. Sometimes networks and/or browsers are unable to handle the compressed format correctly (the circumstances in which this problem occurs are arcane).

A compressed file problem is ...
by axessupport
13 Feb 2017, 13:29
Forum: Tips & Techniques
Topic: Using an appropriate CCSID is essential when registering users in the DE2 or WS2 database
Replies: 0
Views: 13487

Using an appropriate CCSID is essential when registering users in the DE2 or WS2 database

After successfully registering users in the database, you may encounter an error similar to the one below when logging into DE2.

This error can be caused by not using an appropriate CCSID when registering users. Before updating the files, you need to change your job CCSID to 37. The following note ...
by axessupport
13 Feb 2017, 13:08
Forum: Tips & Techniques
Topic: Using Fiddler
Replies: 0
Views: 10394

Using Fiddler

Fiddler runs on your PC and monitors all traffic between your Web browser and the Internet. When captured and saved this traffic can be a useful source of problem resolution information.

Reminder: It is important to clear the browser cache before generating a fiddler log.

Does it have to be ...
by axessupport
13 Feb 2017, 12:54
Forum: Tips & Techniques
Topic: Checking OS/400 PTF levels
Replies: 0
Views: 10396

Checking OS/400 PTF levels

To use aXes, some IBM supplied OS/400 PTFs are mandated:

Reminders:
•To check if a PTF is installed use the DSPPTF command.
•Also check that it has been applied temporarily or permanently.
•After applying a PTF stop and restart all aXes server jobs.