Google Chart Error

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Fairdinkum
Posts: 50
Joined: 24 Jul 2017, 17:02

Google Chart Error

Post by Fairdinkum » 15 May 2020, 16:43

Hi,

Our customers and we are faced with a problem about rendering of Google Charts on aXes customization. Since this May, we have got a lot of inquiries of this. According to the following forum, jsapi has been changing to new one.
https://groups.google.com/forum/#!searc ... vxSM3iAgAJ

From our quick investigation, "axGoogleChart.error" appears instead of the chart when the request is redirected to the new loader. And it happens randomly...

I have raised this issue to the aXes support taeam, though, if anyone has experienced the same, resolved it, please share the information!
Many thanks in advance.

Best Regards,
Hidekazu Tanaka

Fairdinkum
Posts: 50
Joined: 24 Jul 2017, 17:02

Re: Google Chart Error

Post by Fairdinkum » 27 May 2020, 16:11

Hi,
From the conclusion, it seemed that the problems was caused by Google maintenance. These few days, the rror have not happened and I have asked the support team to close this call. Thanks. It was randomly unstable around the beginning of May due to the maintenance, I presume.

Best Regards,
Hidekazu Tanaka

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