Transparent pop up window

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Moderator: jeanmichel

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Posts: 6
Joined: 15 Sep 2018, 05:26

Transparent pop up window

Post by » 08 Jan 2019, 02:35

5250 pop up windows are transparent so the screen behind is visible. I have tried a few things to correct this with no success
Capture.PNG (44.63 KiB) Viewed 1047 times

tim mcentee
Posts: 17
Joined: 26 Jul 2017, 13:20

Re: Transparent pop up window

Post by tim mcentee » 18 Feb 2019, 14:44

Hi Nic

Have you tried the popup settings on the url: &popups=n
0 – Off all enhanced window handling.
1 – Turns on the detection of degraded DDS windows only.
2 – Turns on the “keep the previous screen background”
behaviour only.
3 – Turns on both


Posts: 47
Joined: 24 Jul 2017, 17:02

Re: Transparent pop up window

Post by Fairdinkum » 28 Mar 2019, 17:19

Hi Nic,

I've experienced the same before. As far as I know, it happens:
- in 4.1.x.
- the project should be created in 3.1.x.

And what I do as a workaround is:
Step 1) Check useJQueryExtensions and save
img_20190328_154923_001.png (5.27 KiB) Viewed 953 times
Step 2) And then uncheck it and save
Step 3) Lastly clear the cache and test

I presume that projectThemes folder (and all the objects in the folder) are necessary in the project folder so that pop up windows appear correctly in 4.1.x. After Step 1 above, projectThemes folder is created in the project folder.

Hope this helps.

Best Regards,
Hidekazu Tanaka

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